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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Swain

April 20, 2024

5  out of  5 rating by Michelle Swain
"Derrick was very helpful and thorough in his communication as we added a new policy for my daughter's car. He helped find the best coverage and balance for us between our budget and protection needs."
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Rita Jennings

April 20, 2024

5  out of  5 rating by Rita Jennings
"Nice and friendly staff."
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Daniel Trainor

April 16, 2024

5  out of  5 rating by Daniel Trainor
"My partner and I are in the process of moving and as a result I have been working with agent Derek Heartman. It has been great to work with him and honestly it likely has kept us as State Farm members. I appreciate his responsiveness and willingness to work with us during this stressful time of transitioning states."
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Jana Huffman

April 14, 2024

5  out of  5 rating by Jana Huffman
"I reached out for auto and rental insurance this spring, and had a good experience. Jonathan was timely, thorough, and kind."
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otis hilbert

April 8, 2024

5  out of  5 rating by otis hilbert
"I especially appreciate the efforts Tiffany and Derek put into my recent policy update and renewal."
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Sara Wiechman

April 6, 2024

5  out of  5 rating by Sara Wiechman
"Derek Heartman was nice to work with. He made the quoting process very easy!"
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Chris Knutson

April 5, 2024

5  out of  5 rating by Chris Knutson
"Jonathan is our agent and he has been fantastic to work with, very responsive and knowledgeable."
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Kristin Recinto

April 5, 2024

5  out of  5 rating by Kristin Recinto
"My current car insurance went up so I decided to do some insurance shopping. I explained to Derek my current situation and he walked me through what every option meant and gave me the lowest possible rate that State Farm could provide. He seemed super knowledgeable, friendly, and most importantly he was transparent about what the best path forward was. Highly recommend working with him!"
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Becky Buesgens

April 4, 2024

5  out of  5 rating by Becky Buesgens
"Derek was very helpful and informative giving me all the information I needed for my insurance needs. I appreciated all the information."
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Evonne Tuma

April 4, 2024

5  out of  5 rating by Evonne Tuma
"We were in search of a new Insurance Company and were fortunate that Derek Heartman answered the phone at Kym Nybo State Farm Insurance Office. Derek was able to help us put together a policy that best fit us for both our home, cars and RV. He was very professional and answered all our questions and concerns in regard to the options State Farm had to offer. We would highly recommend Derek if you're looking to update or just have questions about your insurance needs."
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Miranda Eiler

April 4, 2024

5  out of  5 rating by Miranda Eiler
"I have used State Farm for my auto insurance for years and they have been great. They are always available when I need them with any questions or concerns I have had. I have recently reached out to the Kim Nybo agent and talked with John and Derrek and they were great. I needed home owners insurance and they walked me through everything, they were very responsive and just Kind. Kind is rare these days and it was a breath of fresh air talking with the team. Thanks guys for the great service :)"
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Ron Nordquist

March 26, 2024

5  out of  5 rating by Ron Nordquist
"Working with Derek Heartman has been a great experience. His attitude for helping people, and putting their concerns first, is extraordinary, and sets him apart from most other professionals that I’ve worked with in the past. I wish him the best in his business endeavors. He deserves it!! Thanks so much, Best regards, Rocky Nordquist"
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Adrianne Peterman

March 21, 2024

5  out of  5 rating by Adrianne Peterman
"I had the pleasure of working with Derek and John on my insurance needs. I called in to talk with Derek as I had previously been working with him. John was so professional and nice on the phone. When working with derek he is always thorough and friendly. Both of them had great energy and seemed to enjoy their work."
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Yusuf Abdulle

March 20, 2024

5  out of  5 rating by Yusuf Abdulle
"Great service with prompt communication. Problem solving techniques."
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Fritz Gessl

March 16, 2024

5  out of  5 rating by Fritz Gessl
"Jonathan Westerman is an incredible State Farm agent, incredibly flexible and a great person to talk to about any needs regarding insurance. Made the whole process super smooth and helpful for anyone, first timers and seasoned veterans alike. Highly recommend Kim Nybo’s team especially Jonathan Westerman."
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Colleen Hagg

March 15, 2024

5  out of  5 rating by Colleen Hagg
"I really appreciate the pro-active staff that reaches out to review my policies and make great recommendations on what has changed in the industry that I need to consider for those "when it happens" situations. I wouldn't do business anywhere else. The staff is so responsive and makes insurance easy!"
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Roberto Arrache II

March 15, 2024

5  out of  5 rating by Roberto Arrache II
"Just moved to the area recently and changed over to this agent. I came in hoping to save some extra money every month since premiums sky rocket due to the city life. Derek was very helpful and informative with ways I could bundle and save with renters insurance! Great experience! Thanks again Kim and Derek!"
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Dhanya Narash

February 8, 2024

5  out of  5 rating by Dhanya Narash
"Jonathan is my agent and I got lucky! He was very thorough and helpful when I called the office to sign up for insurance. Great attention to detail, answered all my questions, sent the documents promptly. I feel like I am in great hands"
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Holly Helget

January 15, 2024

5  out of  5 rating by Holly Helget
"I worked with Derek on choosing auto insurance policies. He was prompt with feedback and gave me all the appropriate options, highlighting the positives and drawbacks for each option. I was able to choose what worked well for me with confidence. His overall demeanor was happy and helpful. A+ experience."
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Joseph Mulay

December 5, 2023

5  out of  5 rating by Joseph Mulay
"Tiffany provided amazing service and worked with me on an issue for over a week. Resolved the issue for me and saw the problem through. She deserves a raise"
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Alexandra Cracraft

November 3, 2023

5  out of  5 rating by Alexandra Cracraft
"I worked with Tiffany on very small policies for my college student. Tiffany did a great job, was responsive and get everything done quickly. I can highly recommend this State Farm Office (have been a happy State Farm customer for over 20 years in California)."
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Bonita Lane

November 3, 2023

5  out of  5 rating by Bonita Lane
"Derek was so helpful and responsive to all my questions. I waited until the day before my other auto insurance would expire to look for better rates. He quickly provided multiple quotes and stayed after hours to make sure I would be insured so I could cancel my other policy. I am pleased with the coverage and rates I got with State Farm. Excellent service!"
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Sharon Hauser

October 24, 2023

5  out of  5 rating by Sharon Hauser
"I worked with Tiffany and had all my questions answered in a timely manner. I unexpectedly had to purchase a car and had insurance by the time I walked out of the DMV office."
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Danny Lee

October 21, 2023

5  out of  5 rating by Danny Lee
"Tiffany did an excellent job helping me transfer my policy for a person who just moved to MN and also added what I needed at a great price. Would recommend this agency to anyone who needs insurance and agents that help you find what you need at an afforable price."
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Kevin Post

September 28, 2023

5  out of  5 rating by Kevin Post
"Chris did a great job getting the home policy done for a mutual client"